Frequently Asked Questions

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Is TAN TRUTH Vegan Friendly?

Yes, TAN TRUTH is a 100% Vegan Friendly tanning solution. We’re also completely Cruelty Free, always have been and always will be!

Is TAN TRUTH animal Cruelty Free?

Yes, all of our products are completely animal Cruelty Free.

How do I prep for tan?

If you want to get long lasting results from your TAN TRUTH tan we recommend:

Tip 1: If hair removal is part of your routine we recommend shaving, waxing, epilating (etc) at least 24 hours before applying self-tan. This ensures a more even tan, leaving time for your pores to close pre-tan.

Tip 2: Exfoliate. We’ve said it once and we’ll say it again, exfoliate! Create the most fresh skin base for your tan with our Pre Tan Exfoliating Scrub. This means your skin will be smooth and perfect for tanning – it helps slow down the fading process too.

Tip 3: Moisturising is a vital step to maintaining a long lasting tan, but we recommend not to moisturise directly before tanning. It’s best to prep the stain-prone areas of your body before tanning aka your elbows and knees with moisturiser but leave the rest of your skin squeaky clean.

Now glow glow glow!

How do I tan my hands and feet?

We know these are some tricky areas when it comes to self-tanning but we’ve got you covered!

Before tanning, apply a light layer of (oil free) moisturiser to hands, feet, elbows and knees because these areas absorb tan more readily.

We recommend using your mitt or tanning applicator on the rest of your body and using the excess product left on the mitt to swipe across the tops of your hands (in the classic claw shape) and the tops of your feet and toes.

How long will my tan last?

All skin behaves in different ways, that’s what is so amazing about it! Our tanning products are created to last up to 5-10 days on the skin depending on skin type.

You can prolong your glow by:
• Avoiding hot water or chlorinated water
• Using TAN TRUTH Tan Extending Moisturiser

What is the best way to remove my tan?

TAN TRUTH gradually fades as the colour washes off but if you want to strip your skin of all fake tan then use our Tan Removing Mousse.

It’s simple to use, apply generously to dry skin at least 3 days after application of self-tan. Leave to soak into the skin for 5 minutes then shower it off using warm water and a face cloth or exfoliating gloves. Alternatively, you can wipe off the skin using a dry towel and then rinse.

Does the TAN TRUTH range contain any SPF?

No, our products do not offer any protection against UVA or UVB. We believe in achieving a beautiful bronzed glow without the harmful rays!

Can I use TAN TRUTH self-tan products when I am pregnant?

Self-tan products are safe to use during pregnancy, however we always recommend consulting with your doctor to ensure this is 100% safe to do so as hormonal changes during pregnancy may effect your skin.

Should I perform a patch test?

We recommend that anyone with sensitive skin perform a 24 hour patch test.

Where can I purchase TAN TRUTH Professional Spray Tan Solution?

In the UK we are exclusive to Sally Beauty and Salon Services. Check out our ‘Pro’ page to find your nearest store.

Are you interested in being a distributor outside UK? Get in touch here.

Subscription FAQs

What are the benefits of subscription?

Subscribe, save and stay stocked!

If you are a regular self tanner, our handy subscription service ensures you won't run out of your favourite tan, right before a big night out. There's no need to spend time placing your order or entering your payment details as we do the admin for you! Plus, we'll also give you 15% off every subscription order to make sure you always get the best value for money.

Is there a minimum term I need to sign up for?

No. Our subscriptions are completely in your control. You can pause, skip or cancel at any time.

How do I pay for my subscription?

You provide your payment details when placing your first order and we will automatically deduct from your nominated payment method when sending your subscription orders.

How do I pause, skip or cancel my subscription?

You can control your subscription from your customer account settings once logged in.

What if I forget to cancel?

We'll send you a reminder email a few days before every subscription renews, giving you the chance to cancel or change your subscription.

Can I choose how often I receive my subscription products?

Yes. We offer the choice of 4 weeks, 6 weeks or 8 weeks for our subscription frequency. Please choose the one that suits you best. If you need to change your delivery frequency at any point, just cancel your existing subscription and place a new one with the desired frequency.

Can I have multiple products in my subscription?

Yes. As long as you subscribe to multiple products in the same initial order, these will all be included in your subscription. If you have an existing subscription and would like to add more products, please cancel the existing subscription and place a new subscription order for the products you would like.

Do I pay delivery for my subscription?

If your subscription products are below our free delivery threshold, you will be charged our standard delivery fee of £2.99 each time.

Do I get a discount on my subscription?

Yes! We offer 15% on every subscription order. That includes your first order and all subsequent orders.

Can I use promotional discount codes on subscription orders?

No. Like most websites, we only allow one discount per order therefore please choose to use your promotional code on a non subscription order.